Finger App Guidebook EN

Serial Number	English Title
1.0	Section: Log In
1.1	Log In to Finger
2.0	Section: Order
2.1	Check out
2.2	Member Discounts
2.3	Member Coupons and Merchant Discounts
3.0	Section: Transaction
3.1	Receipt
3.2	Refund
3.3	Bill Adjustment
4.0	Section: Report
4.1	Sales Report
4.2	Items Report
4.3	Membership Report
4.4	Member Report
5.0	Section: Setting
5.1	Generals
5.2	Display
5.3	Connectivity
5.4	Printing
5.5	Membership
5.6	Campaign
5.7	Integration

1. Section: Log In
   1. Log In to Finger :
   2. Select the Outlets , then enter your account and password.

• After logging into the system, you will unlock a comprehensive digital platform management center. The following are the core operations and functions you can perform

• On the user page, merchants can change the current account at their own discretion. 

2.0 Section: Order  

Step 1:

Step 2：

Step3：

Step4：

• Order > New bill > Number of people > Show all > Select the desired items ）

• can choose to dine in or take away. 

2.1 Check out 

• Click to checkout 
• Merchants can see the corresponding tax amount.

 Checkout Feature Overview

 Order Summary & Total:

• The left side displays all ordered items, quantities, and prices.
• The bottom shows the grand total of MYR 94.20.

Multi-Payment Options:

• The right side supports various payment methods, including Cash, e-wallets (TNG, Grab), and credit cards (BCA DEBIT, BCA CC).
• It also integrates third-party payment gateways like Fiuu, YeahPay, and Midtrans.

 Bill Splitting & Discounts:

• A “Split” button is available in the top right corner for dividing the bill.
• The middle section allows adding a bill discount or promo code.

 Payment Status Monitoring:

• The bottom right clearly tracks the Paid Amount (MYR 0.00) and Outstanding Amount (-MYR 94.20).

2.2 Member discounts 

 Membership & Vouchers Feature Overview

Membership Management:

• The interface has switched to the “Membership” tab in the top right.
• Eng：It supports registering new users (Register Member) and logging in existing members (Login Member).

 Voucher Selection:

• The page displays a list of available coupons (Vouchers).
• This includes specific discount coupons (e.g., 50% DISCOUNT) and various test vouchers.
• Each voucher indicates its remaining usage balance (e.g., 100 Uses Remaining).

Promo Code Entry:

• The shortcut to “enter a bill discount or promo code” remains available at the bottom.
• It allows users to manually select or enter other unlisted promotional codes.

2.3 Member coupons and merchant discounts 

Voucher, Discount, and Tax Calculation Breakdown

Applied Vouchers & Discounts:

• The system has applied both a membership voucher and a bill discount.
• The bill discount is 10% (Discounted: 10%), automatically computed and displayed.
• The voucher deduction amount is MYR 4.00 (Voucher Discount: -MYR 4.00).

Calculation Logic:

The original grand total for items was MYR 94.20.

• After applying the 10% discount and the MYR 4.00 coupon, the total discount amount is MYR 13.00 (i.e., 94.20 × 10% + 4.00 = 9.42 + 4.00 = 13.42, which is the subtotal after the discount calculated by the system according to specific rules or by rounding).
• After applying the 10% discount and MYR 4.00 voucher, the item subtotal becomes MYR 81.20 (Subtotal).

Tax & Charge Calculation Logic:

• 10% Service Charge: Calculated based on the adjusted subtotal (MYR 81.20), excluding any discounts or allowances, amounting to MYR 6.91.

• 10% Service Charge: Calculated based on the adjusted subtotal, resulting in MYR 6.91. (81.20 (total goods) – 8.12 (10% discount) – 4.00 (coupon) = MYR 69.08, 10% service charge: 69.08 × 10% = 6.908)
• 6% Service Tax: Calculated based on a specific taxable base, amounting to MYR 4.13.

 Final Total & Payment:

• The final amount payable has dropped to MYR 80.10 (Grand Total / Final Total).

Completing the Order:

• Click the orange “Complete Order” button at the bottom to finalize this checkout.

3.0 Section: Transaction 

3.1 Receipt 

• Users can click to choose to print a receipt or not.
• Click  “Transactions”  at the bottom  >  find and select “Transactions” on the left  >  you can print the  “Receipt”  again. 

 3.2 Refund 

• Click  “Transactions”  at the bottom  >  find and select “Transactions” on the left  >  click the  “Refund” 

• Click “Confirm” 

Select the reason for the refund and click “Confirm” to receive your refund. 

3.3 Bill Adjustment

Step1:

Step2:

Step3:

Step 4:

 Introduction to Bill Adjustment

In this POS system, the Bill Adjustment feature is specifically used to correct the payment method of a completed order.

 Correcting Cashier Errors:

• Eng：If the wrong payment channel was selected accidentally, it can be corrected directly after checkout.

 Ensuring Accurate Accounting:

• Eng It does not change the total bill amount, but it corrects the financial data for different channels.

 Avoiding Audit Discrepancies:

• Eng：Ensures that cash flow and digital records match perfectly during daily reconciliation.

4.0 Section: Report  

4.1 Sales Report 

• Click “Reports” at the bottom > Click “Sales” on the right > Select the desired time or time period > You can then view the sales report. 
• Click “Print” in the upper right corner to print the sales report for the selected date. ）

•  After selecting a period, the sales report will display the amounts for paid transactions, unpaid transactions, split transactions, cancelled transactions, and refunded transactions.

4.2 Items Report

• Click “Reports” at the bottom > Click “Items” on the right > Select the desired time or time period > You can then view the Item report. 

• Click “Print” in the upper right corner to print the sales report for the selected date. 

• This interface serves as a menu item sales report within a restaurant POS system. It helps restaurant managers efficiently track business performance over a specific period through an intuitive data dashboard. Under the “Overall Data” section, the system clearly calculates the total volume of all items sold and directly highlights the current “bestseller” or signature dish.
• Meanwhile, the “Top Ordered Items” table below provides a detailed breakdown across three key dimensions: dish title, quantity sold, and total revenue. This allows management to see at a glance the popularity and financial contribution of each menu item. Such insights are critical in restaurant management, providing core data support for kitchen prep optimization, menu engineering, and financial auditing.

4.3 Membership Report 

• Click “Reports” at the bottom > Click “Membership” on the right > Select the desired time or time period > You can then view the Membership report. 

• Click “Print” in the upper right corner to print the Membership report for the selected date. 

 (Overall Data Summary)

• Total Members: View the total number of registered members currently in the system.
• Total Credit Earned: Count the total points or credits earned by members (in Malaysian Ringgit, MYR).

Member Activity & Spending Analysis

• New Members: Track the number of newly registered members within a specific filtered time period.
• Active Spenders: Analyze the number of members with spending behavior and their percentage of total members.
• Most Frequent Spender: Identify the loyal customers with the highest number of store visits and purchases.
• Top Spender: Find the core high-value members who contribute the most to the business revenue.

Top-Up & Payment Preferences

• Total Credit: Calculate the total sum of current top-up balances or points across all members.
• Most Popular Payment: Analyze the payment channels most frequently used by members (e.g., cash, e-wallets).
• Cash / E-wallet / Debit Top-Up: Itemize and count the specific data of funds topped up by members through different channels.

4.4 Member Report 

• Click “Reports” at the bottom > Click “Member Report” on the right > Select the desired time or time period  and  member ID > You can then view the Member report. 

• Click “Print” in the upper right corner to print the Membership report for the selected date. 

Member Info

• English: Displays the selected member’s Name, Phone, Email, and Registration Date for quick identity verification.

Balance

• Tracks the member’s current Credit Balance, Points Balance, and Points Expiry in real time.

Activity

• Supports filtering by specific periods (Today/1D/1W) to calculate Total Orders, Total Spent, Average Order Value, as well as credits and points earned or spent during that time.

5.0 Section: Setting 

5.1 Generals 

• Click “Setting” at the bottom > Click “Generals ” on the right 

Core Functions 

• Application ;Set system language and local currency (e.g., MYR).
  
• Device Details: Identify POS ID and configure automatic table assignment.
  
• Settings: Toggle headcount selection and external barcode scanner support.
  。

5.2 Display (显示设置）

• Click “Setting” at the bottom > Click “Display ” on the right 

Core Functions 

 Item Layout Type 

• Default : The default arrangement of the system.
• Resortable Single Row List: Displays items in a single-row list and allows reordering.
• Resortable Gridded List : Displays items in a grid layout and allows reordering.

 Item Frame

• Pictures : Shows item images within the item frames.
• Colors :Uses solid colors to distinguish or display items.
• Without Pictures :  Displays text only, without any pictures or colored frames.

 Display Details 

• Display Price :  Shows item prices on the ordering menu.
• Display Stock Count :  shows the available quantity for each item.
• Items Arrangement :  Determines the sorting order of items (currently set to “Item Name”).

 Customer Display

• Media for Customer Display :  Choose and upload media files to display in a loop on the customer-facing screen.
• Clear Media for Customer Display:  Remove the current media files from the customer-facing screen.

5.3 Connectivity 

• Click “Setting” at the bottom > Click “Connectivity ” on the right 

Detailed Features

Internet Connection:

•  Shows the device is currently connected to the internet via Wifi.

IP Address:

• Displays the local IP address (192.168.100.100) and subnet mask (255.255.255.0).

Realtime Connections:

• Confirms that the real-time data connection is active and connected.

Hardware

Device:

•  Identifies the current device as an Apple iPad tablet.

Mac Addres）:

• English: Displays the physical hardware address of the device.

Data API

• API Connection:
• Status is “Not Tested”, with a “Test” button on the right to check communication with the server API.

Sync All Data Manually:

• Allows users to click the “Sync” button to manually fetch and update all system data.

5.4 Printing 

• Click “Setting” at the bottom > Click “Printing ” on the right 

1. Printer Connectivity & Basic Management

Found Printer IP

• Automatically scans and discovers available network printers within the local network.

Added Ethernet Printer 

• Displays successfully connected printers. The device at 192.168.1.21 is assigned for both “Receipt” and “Kitchen” printing.

Test Print & Remove 

• Click Test Print to check the connection; click Remove to disconnect the printer.

Add Printer IP Manually 

• Manually enter a specific IP address to bind a printer if automatic discovery fails.

2. Peripherals & System Reset

Test Open Cash Drawer 

• Test whether the cash drawer pops open automatically when a receipt is printed.

Remove All Printers 

• Clear and reset all saved printer connections with one click.

Disconnect Printers 

• Forcefully terminate the connection between all printers and the POS system.

3. Printing Language Setting

Printing Language (Receipt)

• Eng：Set the text language for the customer’s payment receipt (currently English).

Printing Language (Kitchen Printing) 

• Set the text language for kitchen preparation tickets (currently English).

4. Receipt Content & Channel Controls

Print Tax Summary

• Show or hide the detailed tax breakdown at the bottom of the receipt (currently disabled).

Print Sales Category 

• Show the categorized classification of items on the receipt when enabled (currently enabled).

Kitchen Printing for Online QR Ordering 

• Enable auto-printing to the kitchen for orders placed via customer QR code scanning (currently enabled).

Kitchen Printing for Integrated 3rd party Platform 

• Enable auto-printing to the kitchen for orders from integrated delivery platforms (currently disabled).

5. Layout Preview

• Receipt Sample Layout
• A live visual preview showing how the physical receipt will look based on the toggled settings.

5.5 Membership 

• Click “Setting” at the bottom > Click “Membership ” on the right 

1.General & Points Settings

Enable Membership

• Allow members to log in and use credit or points at checkout.

Enable Points

•  Allow members to earn and use points.

Add Points When Payment Is Made / Credit Added)

•  Automatically earn points when a transaction is paid or credit is topped up.

Points Earn & Redemption Rate

•  Set points earned per RM spent and define how many points equal 1 RM.

Points Expiry

•  Set how many days before points expire after inactivity.

2. Voucher Stacking Priority

Fixed ➔ Percentage

• Apply fixed discounts first, then percentage discounts.

Percentage ➔ Fixed

• Percentage discounts first, then fixed discounts.

Campaign Order

•  Campaign order (as selected by user).

3. Bonus, Bottle Manager & Lists

Credit Top-up Bonus Tiers

•  Set thresholds and bonus amounts for member top-ups.

Members Bottle Manager

• Manage items stored by members and set expiry days for stored items.

Registration & Member List

• Add a new member to the system and view the list of registered members.

5.6Campaign

• Click “Setting” at the bottom > Click “Campaign” on the right 

 The Campaign feature in the image is a marketing campaign and voucher management module.

Core Features Breakdown

 View and manage reward campaigns

• As shown in the red box on the left, this feature allows merchants to “View and manage your reward campaigns.”

Support for multiple promotion types

• Fixed discounts: e.g., discount RM10 (RM10 off)

• Percentage discounts: e.g., DISCOUNT10%CAP20 (10% off, maximum RM20)

• Points multipliers: e.g., pointsx10CAP1000 (10x points, maximum 1000 points)

• Cashback: e.g., fixed20CashbackAT50 (RM20 cashback on purchases of RM50 or more)

• Campaign status and limitation tracking

• Merchants can view the remaining uses of coupons in real time (e.g., images all show “No uses remaining”).

• Monitor campaign rules, such as applicable stores (All outlets), duration, and minimum spend (Minimum spend).

Membership and open campaign separation

• The system differentiates between “Open” campaigns and “Members only” campaigns

5.6 Integration

• Click “Setting” at the bottom > Click “Integration” on the right 

 1. Raptor KDS Integration 

• Active Toggle :  Used to turn the connection with Raptor KDS (Kitchen Display System) on or off.
• Endpoint :  Enter the API URL address of the KDS system (e.g., https://127.0.0.1:3004 as shown in the placeholder).

2. Grabfood Integration 

• Active Status :  Shows a red check icon, indicating the Grabfood integration is currently active.
• Merchant ID :  Displays the unique identification code of the store on the Grabfood platform (GFSBPOS-020-701).
• Assigned ID ):  Internal system identifier assigned for this specific connection (2).
• Test Button : Used to test if the connection or data sync with the Grabfood platform works properly.

3. Webhooks 

• No data added : No Webhook triggers have been configured yet.
• Add Button : Click to add a new Webhook for automatically pushing real-time data to an external server when specific events occur (e.g., new orders).

4. Webhook Logs

• No logs available :  No data transmission logs are currently available.
• Reset Button :  Clears all current log history.
• Refresh Button :   Reloads and updates the latest log list.

5.6 About

• Click “Setting” at the bottom > Click “About” on the right 

 Core Functions & Information Included

Application Version:

• Displays the current version number of the software (e.g., FingerRN V1.1.16).

 Device Name:

• Identifies and displays the hardware device running the application (e.g., iPad).

 Time Zone:

• Shows the standard time zone currently set on the device (e.g., GMT+08:00).

Date & Time:

• Records or displays the current specific date and precise time.

 Main Purposes

 Troubleshooting:

• Makes it easy to provide the exact version number to technical support during system issues.

Environment Verification:

• Ensures the device time and time zone are correct to avoid affecting timestamps of orders or transactions.